What can I do if I have already booked my test but I think I am entitled to a bursary?
UAT-UK are unable to reimburse you if you have paid for a test and subsequently apply for a bursary. You will need to cancel and re-book if you want to use your bursary. If you do this more than 48 hours prior to your booking, your original test fee will be refunded.
To do so:
- Apply for a bursary via your online account and wait for UAT-UK to approve it
- Go to your existing booking on your dashboard and click ‘Manage Appointment’
- Cancel your test
- You will also need to remove the existing test card from your dashboard, so click on ‘withdraw’ under the relevant test
- Re-apply to sit the relevant test. You will be automatically authorised and a new test card will appear.
- Re-book using the link. When you reach the payment screen, your eligible bursary will be used and you will not be prompted to make a payment.
Please note: Any re-booking is subject to Test Centre availability and there is no guarantee you will be able to re-book for the same time in the same Test Centre after cancellation.